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Your Guide to Magic Kingdom Lost and Found Services

Welcome to the happiest place on earth! As a visitor to Magic Kingdom, it’s easy to get swept away in the magic and excitement of the theme park. However, with so much to see and do, it’s also easy to misplace or lose your belongings along the way. That’s where the Magic Kingdom Lost and Found Services come in!

It’s important to note that if you do happen to lose something during your visit, all hope is not lost. The Lost and Found Services at Magic Kingdom are designed to help visitors retrieve their lost items as quickly and easily as possible. In this guide, we’ll walk you through everything you need to know about these services, including how to report a lost item, where the Lost and Found locations are, and much more.

How to Report a Lost Item at Magic Kingdom

Visitors to Magic Kingdom sometimes misplace or lose their belongings. Fortunately, Magic Kingdom Lost and Found Services can help to reunite visitors with their lost items.

If you’ve lost an item at Magic Kingdom, the first step is to report it to the Lost and Found Services. You can do this by visiting one of the Lost and Found locations located throughout the park or by using the online form on the Disney website.

When reporting a lost item, provide as much information as possible to help the Lost and Found team locate it. This information should include:

  • Your name and contact information
  • Date and time the item was lost
  • Description of the item (brand, color, size, etc.)
  • Last known location the item was seen
  • Any other relevant identifying details

It’s important to report a lost item as soon as possible to increase the chances of it being found and returned to you. The Lost and Found Services team will work diligently to locate your lost item and notify you if it’s been found.

How to Report a Lost Item at Magic Kingdom

“I lost my phone at Magic Kingdom, and I was devastated. But thanks to the Lost and Found Services, I was able to get it back within a few hours of reporting it.” – Sarah, frequent Magic Kingdom visitor.

Lost and Found Locations at Magic Kingdom

There are several Lost and Found locations at Magic Kingdom that visitors can go to inquire about their lost items. The main Lost and Found location is located at the Guest Relations lobby at City Hall on Main Street U.S.A. This location is open during park hours and offers assistance to visitors who have lost their items.

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In addition to the main location, Lost and Found Services also operate at the following locations:

  • Tomorrowland Chamber of Commerce
  • Frontierland Trading Post
  • Liberty Square Ticket Office
  • Tinker Bell’s Magical Nook in Fantasyland

When visiting the Lost and Found locations, visitors should expect to fill out a lost item report and provide a detailed description of the missing item. It is advisable to provide any relevant information such as where the item was lost, the time it was lost, and any identifiable features of the item.

It is important to note that visitors must physically go to the Lost and Found locations to inquire about their lost items, as Lost and Found Services do not provide updates over the phone or through email. Visitors must also claim their lost items in person within 30 days of reporting the item as lost.

Lost and Found Policies at Magic Kingdom

The Lost and Found Services at Magic Kingdom are committed to helping visitors retrieve their lost items as quickly and efficiently as possible. Here are some of the policies and procedures followed by the team:

Storage Times

Found items are stored according to their category and value. High-value items such as wallets and electronics are kept for 90 days, while lower value items such as clothing and umbrellas are stored for 30 days. After this period, items are either donated to charity or disposed of according to state regulations.

Claims Process

Visitors can claim their lost items by presenting a valid photo ID and providing a detailed description of the lost item. If the item is found and matches the description provided, visitors will be notified and given a reference number to bring to the Lost and Found location for retrieval.

Handling Fees

There are no charges for claiming lost items at Magic Kingdom, but a handling fee may be applied for returning certain items such as cell phones, cameras, and tablets. The fee covers the cost of shipping the item to the owner’s address and is payable by the owner upon receipt of the item.

Prohibited Items

Certain items are prohibited from being stored in the Lost and Found, such as perishable items, live animals, and hazardous materials. Visitors should also note that Magic Kingdom is not responsible for lost or stolen items, so it is always advisable to keep valuable items secure and in sight.

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By following these policies and procedures, the Lost and Found Services at Magic Kingdom strive to provide visitors with a positive and stress-free experience in retrieving their lost items.

Frequently Lost Items at Magic Kingdom

Despite the magical experience of visiting Magic Kingdom, it is not uncommon for visitors to misplace or lose their belongings. Here are some of the most frequently lost items at Magic Kingdom:

  • Cell phones: With so many exciting things to see and do, it is easy to forget where you last placed your phone or leave it behind on a ride.
  • Cameras: Capturing memories is an essential part of any Disney World trip, but cameras are often misplaced or forgotten amidst the excitement.
  • Backpacks and bags: Carrying a backpack or bag throughout the day is convenient, but it can be easy to set it down and forget it.
  • Autograph books: Meeting Disney characters and collecting their autographs is a treasured experience, but the small books used to collect them can be easily misplaced.
  • Hats: Hats are often taken off and placed on a ride or attraction, and it’s easy to walk away without them.

If you find that you have lost one of these items, don’t worry! The Magic Kingdom Lost and Found Services are there to help you retrieve your belongings.

Tips for Preventing and Retrieving Lost Items

Visiting Magic Kingdom is a magical experience, but it can be easy to misplace your belongings in the excitement. Here are some useful tips to prevent and retrieve lost items:

  1. Label your belongings: Use a permanent marker to write your name and phone number on items such as hats, water bottles and bags. This makes it easier for Cast Members to identify your belongings and contact you if found.
  2. Keep valuables hidden: Keep your valuables such as wallets and phones in a secure place, like a zipped pocket or a bag that you keep with you at all times. Avoid leaving them in an unattended stroller or bag.
  3. Report lost items immediately: If you lose something, report it to the nearest Cast Member or visit one of the Lost and Found locations as soon as possible. The quicker you report a lost item, the more likely it is to be found.
  4. Provide a detailed description: When reporting a lost item, provide a detailed description including the date, time and location it was lost, as well as any distinguishing features. This helps Cast Members locate the item more easily.
  5. Check Lost and Found locations regularly: If you lose something, check the Lost and Found locations regularly as items are turned in throughout the day. Disney World Lost and Found Services are conveniently available in multiple locations including the Magic Kingdom, Epcot, Hollywood Studios and Animal Kingdom.
  6. Retrieve your lost item within 30 days: Lost and Found Services store items for up to 30 days. Be sure to retrieve your item within that time frame, otherwise, it may be donated to charity or destroyed.
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By following these tips, you can help prevent the loss of your belongings and increase the chances of retrieving them through the Magic Kingdom Lost and Found Services.


In conclusion, losing an item at Magic Kingdom can be an unfortunate experience, but it’s important to remember that there are services available to help retrieve lost items. The Magic Kingdom Lost and Found Services are easy to use and offer a convenient solution for visitors who have lost something during their visit to the happiest place on Earth.

Remember, the key to retrieving a lost item is to report it as soon as possible. Use the step-by-step guide in Section 2 to ensure that all necessary information is provided to the Lost and Found Services. Additionally, make note of the various Lost and Found locations mentioned in Section 3.

It’s also a good idea to familiarize yourself with the lost and found policies outlined in Section 4. This will help you understand the storage times, fees (if any), and the process of claiming your lost item.

To reduce the chances of losing your items, follow the tips and suggestions provided in Section 6. By taking simple precautions and keeping a close eye on your belongings, you can minimize the risk of losing something valuable.

Overall, the Magic Kingdom Lost and Found Services are an essential part of any visit to the park. So, in case you do happen to lose something, don’t hesitate to use these services to retrieve your lost items.